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Steam support
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United Kingdom UKCS_BESTCS 
I am sick of using steam support. I've opened a ticket with them at least 6 times now, every time they have been no use whatsoever, they've closed my tickets with automated responses, and now they've banned me from using support altogether because I've tried too often to get some actual fucking help. Does anyone know any other form of communication I can use to get help regarding my csgo account? I wish there was an actual phone number, so I could talk to a human, but I don't think there is. Any suggestions?
2019-06-24 23:57
Well dont cheat and get banned, problem fixed.
2019-06-24 23:58
+1 lmao probably convinced himself he didn't cheat
2019-06-24 23:59
#6
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United Kingdom UKCS_BESTCS 
??? I didn't cheat and got banned I still have a problem That's some shit advice
2019-06-25 00:03
xD Goodluck getting unbanned, cuz you wont.
2019-06-25 00:07
that is a big oof for him
2019-06-25 00:07
#24
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United Kingdom UKCS_BESTCS 
I still have to try.
2019-06-25 00:21
Waste of time honestly, they won’t unban you unfortunately
2019-06-25 00:37
#50
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United Kingdom UKCS_BESTCS 
Yeah, 99% sure of that at this point, but that 1% keeps me going still.
2019-06-25 00:40
There is no 1%. Your not getting unbanned, period. Its extremely rare.
2019-06-25 03:03
#66
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United Kingdom UKCS_BESTCS 
That's a bit contradictory. Extremely rare suggests there's still a possibility.
2019-06-25 12:14
#72
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Denmark Notallama 
There's only a possibility if they realize they have made a mistake on their part, which your tickets won't have any influence on. So there's a 100% chance that your support tickets are useless.
2019-06-25 12:20
#77
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United Kingdom UKCS_BESTCS 
Yeah, I know that VAC bans often get automatically removed, but I'm not sure about OW.
2019-06-25 12:23
#108
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Japan @0x0 
I am pretty sure overwatch cheating bans only last for a year now
2019-06-29 02:06
#109
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Japan @0x0 
oh im late
2019-06-29 02:06
#111
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United Kingdom UKCS_BESTCS 
No, they are permanent. 1st griefing ban is 30-50 days, can't remember which. 2nd griefing ban/cheating is permanent But I've been unbanned now anyway so it's all ok
2019-06-29 04:50
#67
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Finland Morbidity 
+1
2019-06-25 12:15
#63
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Sweden meistr0 
So ur a cheating asshole huh?
2019-06-25 03:35
#68
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United Kingdom UKCS_BESTCS 
nope
2019-06-25 12:15
just stop cheating dude
2019-06-26 07:45
#98
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United Kingdom UKCS_BESTCS 
To stop, I'd have to start, and I don't want to start cheating.
2019-06-26 13:38
#69
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Finland tablespoon 
+1
2019-06-25 12:15
expected lol
2019-06-25 00:24
#39
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United Kingdom UKCS_BESTCS 
Name and flair checks out
2019-06-25 00:27
why bully????
2019-06-25 00:28
#41
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United Kingdom UKCS_BESTCS 
Ditto
2019-06-25 00:29
nt cheater
2019-06-25 00:30
#43
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United Kingdom UKCS_BESTCS 
#40
2019-06-25 00:34
#41
2019-06-25 00:35
#49
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United Kingdom UKCS_BESTCS 
#41
2019-06-25 00:39
did you use skinchanger?
2019-06-25 15:48
#86
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United Kingdom UKCS_BESTCS 
Nope
2019-06-25 15:51
then you cheated, nt ragehacker
2019-06-25 15:51
#89
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United Kingdom UKCS_BESTCS 
*cough* Wrong
2019-06-25 16:58
you are vacbanned so i guess im not
2019-06-26 07:23
#97
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United Kingdom UKCS_BESTCS 
I'm not vac banned I'm ow banned So you're wrong about that lmao
2019-06-26 13:37
hahahahhahaha expected
2019-06-25 20:54
hahahaha
2019-06-26 21:23
+1
2019-06-25 00:04
+1
2019-06-25 00:19
What is the problem?
2019-06-24 23:59
#12
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United Kingdom UKCS_BESTCS 
I tried to avoid saying the problem, because I know I'm going to get a bunch of unrelated comments and shit, but basically, I got overwatch banned without cheating. I'm trying to figure out why that happened. Could well be my account got hacked, and I've never given away my login details, but I have never used any kind of multiplayer cheat before. I had mirror's edge mods, but they're uninstalled, and for them to be an issue it would've had to be vac. I know you can't appeal bans through support, but I'm not appealing. I want to know more information. I want to see demo of the game I got banned on, and the IP that was used to play it, so I can figure out if I just played some insane game and got banned for it (unlikely), or if someone played on my account from another location. The monkeys at support don't give a shit. Even if I threaten them with gdpr, they just ignore me, saying that gdpr doesn't apply here, when it does, because it doesn't give away any of steams trade secrets or intellectual property. Now I'm banned from making support tickets. So I need to find some other way to speak with them, one where I can talk to a human.
2019-06-25 00:17
In the highly "unlikely" case you got false banned. You'll never get it solved. Move along sir.
2019-06-25 00:20
#35
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United Kingdom UKCS_BESTCS 
At least you're not as deluded as some people. You recognise overwatch sometimes makes mistakes. I still have to keep going though, until I've lost all hope.
2019-06-25 00:26
do you know how slim the chances are for you to get falsely overwatch banned? 11 people, in 22.5 hours have to report you, for you to be on overwatch or you must have some really fishy kills for VACNET to send you to overwatch automatically, then your case must be viewed by 10-100+ people in order to get you banned i am sorry but unless you really did some weird shit there is no way you got overwatched falsely and you are making up things just to feel good about yourself especially you bringing up this "being hacked" thing is making me very suspicious of you also this checks out :D i.imgur.com/ZsITtQR.jpg
2019-06-25 21:03
#94
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United Kingdom UKCS_BESTCS 
I didn't cheat. So the only two options I can think of are 1. I got falsely overwatch banned or 2. My account got hacked and someone cheated on it. Obviously I know there's a low chance of me getting falsely banned, or me getting hacked, but if I don't cheat, what other possibilities are there? Me being banned is in no way making me feel good. That screenshot is me on my new account playing against silvers. I'm LEM. Of course I'm going to get a bunch of fucking kills.
2019-06-25 21:09
#110
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Japan @0x0 
>11 people, in 22.5 hours have to report you, for you to be on overwatch not true
2019-06-29 02:07
only hope is to get huge traction on reddit by posting your demos and shit and make a sob story like “my brother/friend gave me this account and he died of dysentry or some shit”. good luck
2019-06-25 00:21
#34
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United Kingdom UKCS_BESTCS 
If I can't convince people on hltv or the steam discussions board I'm never going to get enough of a reaction on Reddit to make that happen. Broken system has fucked me hard.
2019-06-25 00:25
griefing ban (second ban = perm afaik) there's no other option, you won't get banned for cheating by ow without actually cheating, and nobody could magically access your account when you have mobile auth enabled
2019-06-25 03:14
#70
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United Kingdom UKCS_BESTCS 
I've never received an OW ban before so it can't be a second griefing ban. People do get banned by OW without cheating. It's rare, but it still happens, eg. Shroud, Roca, Scream. I'm not saying I'm anywhere near as good as them, but they're just high profile cases that prove that OW can make mistakes. And apparantely, there are ways that people can get your Steam Guard code. If they get it once, they can use an algorithm to predict what it could be next. It's far fetched, but it's a possibility. That's why I'm chasing down that chance.
2019-06-25 12:18
Don't know, I have always had good experiences with steam support.
2019-06-24 23:59
+1 fast response after 1 day and every problem solved.
2019-06-25 12:23
#5
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United States AnenomeSpotted 
If it's because of bans or trades don't even bother man
2019-06-25 00:01
#16
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United Kingdom UKCS_BESTCS 
It's a ban. One where I didn't cheat. I really have to try, this is my main account which I have put so much time into and to just be treated like this is awful.
2019-06-25 00:19
the real question is why dont you explain the reason your using steam support?
2019-06-25 00:06
#14
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United Kingdom UKCS_BESTCS 
#12
2019-06-25 00:17
#11
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Bulgaria Omaiguudnes 
You have been crying FOR 30 MINUTES Order a pizza or some fish and chips or whatever and watch a movie, after that come back to HLTV to stop cry jesus fck
2019-06-25 00:08
#13
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United Kingdom UKCS_BESTCS 
What?
2019-06-25 00:17
#15
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Bulgaria Omaiguudnes 
Every time, you posted already 2 or maybe 3 threads about valve, about you carrying but still losing Just chill out
2019-06-25 00:18
#18
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United Kingdom UKCS_BESTCS 
Is this the kind of stuff you say when you think Niko is better than simple lmao
2019-06-25 00:20
#22
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Bulgaria Omaiguudnes 
Are you mad you cheater?
2019-06-25 00:21
#26
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United Kingdom UKCS_BESTCS 
Who are you talking to? My name isn't cheater
2019-06-25 00:22
#27
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Bulgaria Omaiguudnes 
False overwatch banned btw yeah surely its false lol
2019-06-25 00:22
#37
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United Kingdom UKCS_BESTCS 
Hmm Never cheated Therefore it's either false or I was hacked. And that's what I want to find out.
2019-06-25 00:26
#60
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Europe loonek4 
You couldn't get hacked without knowing about it due to 2 factor authentication and the case that you were falsely banned is also very unlikely.
2019-06-25 03:16
#71
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United Kingdom UKCS_BESTCS 
Apparantely, there are ways that people can get your Steam Guard code. If they get it once, they can use an algorithm to predict what it could be next. It's far fetched, but it's a possibility. That's why I'm chasing down that chance. The two options are that I was falsely banned or I was hacked, they're both unlikely so idk what to think.
2019-06-25 12:19
if i remember right you should get email if someone logins to your account... unless your email isnt hacked....
2019-06-25 12:28
#83
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United Kingdom UKCS_BESTCS 
No, you don't. Google does that, but not Steam. I think the assumption is that since I would've had to use my phone to login with Steam guard, I already know.
2019-06-25 15:45
oait
2019-06-26 21:22
i could go for a pizza right now tbh.
2019-06-25 00:21
#25
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Bulgaria Omaiguudnes 
I ate today and i feel good now, after that went to gym so i dont get faterino
2019-06-25 00:21
just eat the entire pizza and go to sleep right after
2019-06-25 00:22
#29
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Bulgaria Omaiguudnes 
But you get fat i used to get bullied because i was fat men((
2019-06-25 00:22
yes your body is naturally storing calories for later use when iceland nukes the rest of the world and you need to survive.
2019-06-25 00:23
#33
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Bulgaria Omaiguudnes 
I watched a how to survive in the hunger games video and it said that you would need to get fat to last longer without food and in hte meanwhile get water and supplies, after that food and weapons
2019-06-25 00:24
just gain 200 lbs and live off of water and vitamins for a year
2019-06-25 00:26
#38
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Bulgaria Omaiguudnes 
but stomachy hurtie when hungery(
2019-06-25 00:27
enjoy your ban
2019-06-25 00:20
#30
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United Kingdom UKCS_BESTCS 
I won't when I don't deserve it.
2019-06-25 00:22
#45
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North America potatomato 
Your only chance to get the ban lifted is to become a pro.
2019-06-25 00:36
#52
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United Kingdom UKCS_BESTCS 
Ok I'm on it see you in a year
2019-06-25 01:35
#46
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United States Acehavok 
Even if you didn’t cheat, they won’t undo a ban unless you’re a pro or a big streamer.
2019-06-25 00:36
#53
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United Kingdom UKCS_BESTCS 
Yeah, pretty sad. I just want to know if someone hacked me or not.
2019-06-25 01:35
#54
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United States Acehavok 
You should be able to see if someone logged into your account from a different location. I think that’s part of that EU law where you have access to all their data they keep about you. Even if you prove it, they’d just say “You should’ve kept your account secure.” Did you have skins on the account?
2019-06-25 01:39
#65
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United Kingdom UKCS_BESTCS 
I can see if people logged into my account from a different location, and there are 1 or two times that's happened, so since then I've changed my password. But I don't know if the game itself was played from another location. With the EU law thing (GDPR), I told them about that. They didn't give a fuck. Because my right to be informed has restrictions, which means I can't force them to give away trade secrets or intellectual property, they used this as an excuse to not tell me anything, even though me asking for the demo to my game and the IP that was used to play it doesn't violate those restrictions. When I explain this to them, they just shut down my tickets and ban me from making a new one. I know they wouldn't unban me if I proved it wasn't me, but I really just want to know, tbh. But I've never given away my login details to anyone, and I don't really know how anyone could've got past my mobile steam guard. I'm aware of some possibilities but they're pretty far fetched. I'm very lucky, I only had about $10 worth of skins on my account. I recently transferred my only valuable skin, my knife, to a trading bot so I could sell it for real money, so I haven't had that locked into my account. That's my biggest stroke of luck so far.
2019-06-25 12:13
#90
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United States Acehavok 
They should definitely show you what match you got banned through Overwatch.
2019-06-25 20:13
#91
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United Kingdom UKCS_BESTCS 
I've been told by a guy on reddit and a few people here to make a subject access request, which is basically a more formal way of contacting a company and asking them for information. It's taken more seriously, and since I'm banned from steam support right now it's all I can really do at the moment. Maybe that will yield some results.
2019-06-25 20:17
if u aint cheater u griefer but ur probably cheater
2019-06-25 00:37
#51
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United Kingdom UKCS_BESTCS 
I'm not a cheater. To be banned for griefing permanently I'd have to be have been banned twice, but I haven't.
2019-06-25 01:34
sure
2019-06-25 03:00
#73
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United Kingdom UKCS_BESTCS 
OW makes mistakes sometimes, you know.
2019-06-25 12:21
hltv.org/forums/threads/1993721/gf-cheat.. I believe you men. Still aint getting unbanned.
2019-06-25 03:10
#75
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United Kingdom UKCS_BESTCS 
Stalker? Thanks for at least believing me. You do understand what I meant on the thread you linked though right?
2019-06-25 12:23
#105
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United Kingdom UKCS_BESTCS 
2019-06-29 01:53
#58
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United States @phenomen 
UK kiddos and cheats name a more iconic duo
2019-06-25 03:11
#61
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Brazil hrp_ 
Germany kiddos and cheats
2019-06-25 03:21
#78
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United Kingdom UKCS_BESTCS 
American kiddos and cheats
2019-06-25 12:24
in csgo menu it says convicted or untrusted?
2019-06-25 03:29
#79
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United Kingdom UKCS_BESTCS 
Convicted - Majorly Disruptive.
2019-06-25 12:24
#64
ropz | 
Europe SadPuppet 
my first acc was stolen and after years I want to login and it doesnt work. I write to support and they write me back that my acc was stolen. they give it back to me and after two day I got vac ban because bitch who stole it, was cheater. I wrote to support and prove all that acc was stolen etc... But they dont care. (and if they want, they can easy check mac adress and will see where is true, but they are totaly ignorants at valve support)
2019-06-25 03:45
#80
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United Kingdom UKCS_BESTCS 
It's utterly stupid that even if you have definitive proof that you got hacked, or even if they can just check their data and see it wasn't you, that they still do nothing about it. I can kind of understand the OW system, it would take a lot of time and resources for Valve to review every report themselves, but to then have ZERO way of appeal and ability to defend yourself is just laziness.
2019-06-25 12:26
#74
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Singapore Defqon_1 
My account was hacked like 3 months ago and I got it back in less than 2 days, I think Steam support is pretty good
2019-06-25 12:22
#81
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United Kingdom UKCS_BESTCS 
Depends on the situation, I guess.
2019-06-25 12:27
#84
flusha | 
Finland MEZi 
they are ignoring you because you got banned for a reason. classic UK noodlehair rotten brain andy
2019-06-25 15:46
#106
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United Kingdom UKCS_BESTCS 
2019-06-29 01:54
I have solution for you . . . . . . . . . . . . . . . . Don't cheat
2019-06-25 15:54
#107
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United Kingdom UKCS_BESTCS 
2019-06-29 01:54
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